送貨方式

送貨方式及條款

當訂單確認後,所有現貨產品本公司將於7個工作天內寄出(通常確認訂單後1至3天內)。如遇上長公眾假期,將稍為延遲,敬請原諒。

沒有現貨或突然缺貨需等待到貨的產品,會於14個工作天內寄出,或14個工作天後申請退款,可與我們客戶服務員溝通聯絡。

如有任何訂單資料更改,請於寄出前聯給我們。訂單寄出後,所有資料均不能修改。

所有訂單寄出時,本公司會確保所有產品及數量正確後才寄出。

如產品為易碎品,本公司會提供額外包裝以保安全。如在運送過程中產品不幸受損,請與送貨公司聯絡。

為免出現貨品寄失,本公司所有寄出貨品均以速遞或掛號(或順豐快遞)方式寄出。所有貨品運送過程中必順包含追縱的單號,以確保客人訂單的安全。

為免錯收運費,所有速遞運費均以到付方式付款,免運費訂單除外。

**因應市場物流需要,所有運費的更改,La Fee Beauty 將保留最終決定權。

 

 

Shipping Rates

HONG KONG

Free Shipping for order of HKD$400 and up.

For order below HKD$400, shipping rates as follow:

  • Pick up at designated S.F. Express locations- HK$22 
  • Deliver to Shipping Address - HK$50

    MACAU

    Free Shipping to designated S.F. Express for order of HKD$1000 or more.

    For order below HKD$1000, shipping rates as follow:

    • Pick up at designated S.F. Express - HK$50 

     

    ASIA (CHINA, INDONESIA, JAPAN, MALAYSIA, PHILIPPINES, SOUTH KOREA, THAILAND, VIETNAM)

    0-1KG 2-4KG 4-6KG above 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    TAIWAN / SINGAPORE

    0-1KG 2-4KG 4-6KG Above 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    USA / CANADA 

    0-1KG 2-4KG 4-6KG Above 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    AUS / NZ

    0-15KG 2-4KG 4-6KG Above 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    EUROPE (AUSTRIA, BELGIUM, DENMARK, FRANCE, GERMANY, IRELAND, ITALY, NORWAY, PORTUGAL, SPAIN, SWEDEN, UK)

    0-1KG 2-4KG 4-6KG Above 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    OTHERS

    0-1KG 2-4KG 4-6KG About 6KG
    HKD$250 HKD$500 HKD$800 HKD$1000

     

    Shipping Method

    EMS : Allow about 3-21business days for delivery.

    Once you have placed your order, we will ship the order the next 2-7 business day (Monday through Friday excluding holidays). 

    Addition charges will be incurred if the shipment is more than 7KG.  We will contact and provide you an update shipping rate.

     

    Delivery Restrictions
    Fragrance and aerosols are unavailable for International Delivery. This is due to logistical limitations that prevent us from sending fragrance and aerosols outside of Hong Kong. If we cannot sell a product using International Delivery we will always show you on the product page.

     

    Customs
    In some cases, local customs can introduce delivery delays that are out of our control. You will be able to track your order on our courier's website.

     

    Tracking your order
    You will receive an email to let you know when your order has been dispatched.

     

    How to Shop

    Simply follow these steps to shop easily, quickly and enjoyably.

    1. Login or browse the website as guest
    2. Add products to your shopping cart 
    3. Checkout and then an order confirmation email will be sent to you.

    Your order will arrive at your door during your chosen delivery time and the above shipping rate.

    Have fun shopping!